At Cheap Wovinity Store, we want you to love your fashion finds as much as we do. If something isn’t quite right with your blouse, dress, jeans, or other purchase, our hassle-free returns policy makes it easy to exchange or return items.

Key Details:

  • Return Window: 15 days from delivery date
  • Return Conditions: Items must be unworn, unwashed, with original tags
  • Non-Returnable: Swimwear (for hygiene reasons)
  • Refund Method: Original payment method
  • Refund Time: 5-10 business days after we receive your return

Our Simple Returns Process

Step 1: Initiate Your Return

Email our customer service team at [email protected] within 15 days of receiving your order. Use the following template to ensure we have all necessary information:

Subject: Return Request – Order #[Your Order Number] Dear Wovinity Team, I would like to request a return/exchange for my recent order (#[Your Order Number]). Item(s) to return: – [Product Name] in [Size/Color] – [Product Name] in [Size/Color] Reason for return: [Please specify – wrong size, changed mind, defective item, etc.] I understand swimwear cannot be returned for hygiene reasons. Please advise on next steps. Best regards, [Your Full Name] [Your Email Address] [Your Order Number]

Step 2: Receive Return Instructions

Within 24 hours (excluding weekends), our Lincoln-based team will email you:

  • Return authorization number
  • Prepaid return label (for UK customers)
  • International return address details

Step 3: Package & Ship Your Return

Please include:

  • Items in original condition with tags attached
  • Original packaging if possible
  • Completed returns form (included in your original shipment)

Note: For international returns outside the UK, return shipping costs are the customer’s responsibility unless the item is faulty.

Step 4: Receive Your Refund or Exchange

Once we receive and inspect your return:

  • Refunds: Processed within 5-10 business days to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Exchanges: Shipped within 3 business days of approval (subject to availability)

Important Exceptions

To maintain hygiene standards, swimwear from our Swimwear collection cannot be returned unless faulty. All other items (blouses, shirts, dresses, jeans, and skirts) are eligible for returns.

Still Have Questions?

Our friendly customer service team is always here to help with your fashion needs. Contact us at:

Email: [email protected]
Address: Cheap Wovinity Store, 40 High St, Lincoln, GB LN2T 2LP

We appreciate you choosing Cheap Wovinity Store for your fashion essentials. While we hope you love every item, we’re committed to making returns as smooth as finding that perfect blouse or must-have jeans!