At Cheap Wovinity Store, we’re committed to making your fashion shopping experience as smooth as possible. Whether you’re looking for that perfect blouse, stylish dress, or must-have jeans, we’ve got you covered with our straightforward shipping and hassle-free returns policy.

Shipping Information

Order Processing: All orders are processed within 1-2 business days (excluding weekends and holidays).

We offer two convenient shipping options to suit your needs:

1. Standard Shipping – £12.95

  • Carrier: DHL or FedEx
  • Delivery time: 10-15 business days after dispatch
  • Tracking included

2. Free Shipping

  • Available for orders over £50
  • Carrier: EMS
  • Delivery time: 15-25 business days after dispatch

Please note: We ship worldwide except to certain Asian countries and remote areas. Delivery times may vary depending on your location and customs processing.

Easy Returns & Exchanges

We want you to love every fashion find from our collections of blouses, shirts, dresses, jeans, and skirts. If something isn’t quite right, our simple returns process makes it easy to exchange or return items.

Key Return Details:

  • Return window: 15 days from delivery date
  • Return conditions: Items must be unworn, unwashed, with original tags attached
  • Non-returnable items: Swimwear (for hygiene reasons) unless faulty
  • Refund method: Original payment method
  • Refund time: 5-10 business days after we receive your return

Our Simple 4-Step Returns Process

Step 1: Initiate Your Return

Email our customer service team at [email protected] within 15 days of receiving your order. Please use this template:

Subject: Return Request – Order #[Your Order Number]

Body:
Dear Wovinity Team,

I would like to request a return/exchange for my recent order (#[Your Order Number]).

Item(s) to return:
– [Product Name] in [Size/Color]
– [Product Name] in [Size/Color]

Reason for return: [Please specify – wrong size, changed mind, defective item, etc.]

I understand swimwear cannot be returned for hygiene reasons.

Best regards,
[Your Full Name]
[Your Email Address]
[Your Order Number]

Step 2: Receive Return Instructions

Within 24 hours (excluding weekends), our Lincoln-based team will email you:

  • Return authorization number
  • Prepaid return label (for UK customers)
  • International return address details

Step 3: Package & Ship Your Return

Please include in your return package:

  • Items in original condition with tags attached
  • Original packaging if possible
  • Completed returns form (included in your original shipment)

Note: For international returns outside the UK, return shipping costs are the customer’s responsibility unless the item is faulty.

Step 4: Receive Your Refund or Exchange

Once we receive and inspect your return:

  • Refunds: Processed within 5-10 business days to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Exchanges: Shipped within 3 business days of approval (subject to availability)

Important Exceptions

To maintain hygiene standards, swimwear from our Swimwear collection cannot be returned unless faulty. All other items (blouses, shirts, dresses, jeans, and skirts) are eligible for returns.

Need Help?

Our friendly customer service team is always here to help with your fashion needs. Contact us at:

  • Email: [email protected]
  • Address: Cheap Wovinity Store, 40 High St, Lincoln, GB LN2T 2LP

Thank you for choosing Cheap Wovinity Store for your fashion essentials. While we hope you love every item, we’re committed to making returns as smooth as finding that perfect blouse or must-have jeans!